Freight questions, answered
without the runaround.
Have a question that is not listed? Send us the shipment details and our team will respond with guidance specific to the move.
General
What freight forwarding services does Nuvotrade Logistics provide?
Nuvotrade Logistics coordinates ocean, air and ground freight, along with warehousing, distribution, cross-border transportation and customs clearance through trusted partners. We manage shipments from origin through final delivery.
How does a freight forwarder manage international shipments?
A freight forwarder coordinates the different parties involved in a shipment, including carriers, truckers, warehouses and customs partners. Nuvotrade manages routing, documentation, shipment milestones and delivery coordination through one point of contact.
Can Nuvotrade arrange door-to-door freight forwarding in Canada?
Yes. We can coordinate door-to-door freight forwarding across Canada, including international transportation, local pickup and delivery, customs clearance through our broker network, and warehouse coordination where required.
What information is needed to get an international freight quote?
Typically, we need the origin and destination, commodity, shipment weight and dimensions, number of pallets or cartons, shipping terms and preferred service. For ocean freight, container size or LCL details are also helpful.
Ocean Freight
What is the difference between FCL and LCL ocean freight?
FCL (Full Container Load) uses an entire container for one shipment, while LCL (Less than Container Load) combines smaller shipments within a shared container. The right option depends on cargo volume, timing and overall shipping requirements.
Can you arrange ocean freight from China to Canada?
Yes. Nuvotrade coordinates ocean freight from China and other international origins to Canadian ports, with options for FCL and LCL shipments, inland transportation, customs coordination and final delivery.
How long does ocean freight to Canada typically take?
Transit time depends on the origin, destination port, carrier, routing and current port conditions. We provide an estimated transit time based on the selected service and keep clients updated if schedules change.
What charges are included in an ocean freight shipment?
Costs can include ocean freight, origin and destination charges, documentation, terminal handling, customs brokerage, duties and taxes, insurance, drayage and final delivery. We identify applicable charges so you can understand the total shipping cost.
Air & Express Freight
When should I use air freight instead of ocean freight?
Air freight is generally considered when delivery speed is more important than transportation cost. It can be suitable for time-sensitive, high-value or smaller shipments where ocean transit may not meet the required timeline.
Can you arrange air freight from Canada to international destinations?
Yes. We coordinate international air freight from Canada and other origins through our carrier and logistics partners, including pickup, documentation, airport handling and delivery where required.
How quickly can air freight shipments be delivered?
Air freight transit times vary by origin, destination, routing, service level and customs requirements. We provide available service options and estimated transit times based on the shipment requirements.
Can you provide international courier and express shipping options?
Yes. Nuvotrade can coordinate international courier and express shipments through contracted carrier services, providing options for documents, samples, parcels and time-sensitive commercial shipments.
Ground & Cross-Border Freight
Do you provide trucking services across Canada and North America?
Yes. We coordinate commercial trucking across Canada and key North American trade lanes, including LTL, FTL, container drayage and cross-border transportation.
Can you arrange Canada–US cross-border freight transportation?
Yes. We coordinate Canada–US freight movements with transportation and customs partners, helping manage pickup, border documentation, customs clearance and final delivery.
Can you coordinate LTL, FTL and container drayage services?
Yes. We coordinate LTL, FTL and container drayage based on the shipment size, equipment requirements, origin, destination and delivery schedule.
How is cross-border trucking coordinated with customs clearance?
Transportation and customs requirements are coordinated before the shipment reaches the border where possible. Customs documentation is prepared with the appropriate customs parties so clearance and release can align with the planned delivery.
Customs, Warehousing & 3PL
Can you coordinate customs clearance for imports and exports?
Yes. Nuvotrade coordinates customs clearance through licensed customs broker partners. We collect and organize the required shipment information and documentation and follow up on clearance and release status.
Do you provide warehousing and distribution services in Canada?
Yes. We coordinate warehousing and distribution through logistics partners, including receiving, storage, cross-docking, inventory handling, order processing and outbound delivery.
Can you manage inventory, order fulfillment and outbound distribution?
Yes. Depending on the agreed service, we can coordinate receiving, storage, inventory handling, picking, packing, labeling and outbound transportation through our 3PL network.
Can Nuvotrade coordinate the entire supply chain from origin to final delivery?
Yes. We can coordinate the movement from origin through transportation, customs, warehousing and final delivery, with one accountable point of contact managing the shipment across each stage.
GET STARTED
Still have a shipment question? Ask the team handling the freight.
Send the cargo details, route and timing. We will give you a practical answer based on the shipment rather than sending you through a generic help centre.
